Customization
Can I change the subject line?
How to send the NPS survey in different languages
Can I customize the "Thank You" page?
How should my logo look like to fit Promoter Ninja's surveys?
Can I change the reply e-mail or from name?
Can I change the NPS question?
Can I add a personal text to introduce the email survey?
Can I change the product name that appears in the survey question on a per survey basis?
Adding URL Parameters to a Promoter Ninja Survey Link
Can I change the NPS question?
Yes, you can, although we suggest you do not change it much if you want to benchmark your NPS score with other businesses.
Go to "Personalize Survey" and tab on "Advanced Customization".
You will have the chance to change the NPS question, plus:
From name
Reply e-mail
Subject line
Intro message
Language